Terms & Conditions

Sophies’s atelier


OVERVIEW

This website is operated by sophies’s atelier. Throughout the site, the terms “we,” “us,” and “our” refer to sophies’s atelier. By accessing this website and/or purchasing from us, you engage in our “Service” and agree to comply with the following Terms of Use (“Terms”), including any additional terms, policies, and notices referenced herein or available by hyperlink.

These Terms apply to all users of the website, including without limitation browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions stated here, you may not access the website or use our services.

Any new features or tools added to the website will also be subject to these Terms. The most current version will always be available on this page.

We reserve the right to update, modify, or replace any part of these Terms at our sole discretion.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for your minor dependents to use this site.

You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws, including copyright laws.

You must not transmit viruses, malicious code, or harmful software.

Any breach of these Terms may result in immediate termination of your access to our services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding payment information) may be transferred unencrypted across various networks and adapted to technical requirements. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Section headings are included for convenience only and do not affect interpretation.


SECTION 3 – ACCURACY OF INFORMATION

We do not guarantee that information on this website is accurate, complete, or current. The content provided is for general informational purposes only and should not be relied upon as the sole basis for decision-making.

This site may contain historical information, which is provided for reference only and may not be current.

We reserve the right to modify website content at any time but are not obligated to update information. It is your responsibility to monitor changes to our website.


SECTION 4 – SERVICE AND PRICE MODIFICATIONS

Product prices may change without notice.

We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time without notice. We are not liable for any modification, price change, suspension, or discontinuation.

Contract Formation

Product listings in our online store do not constitute a legally binding offer. By clicking the “Buy” button, you submit a binding purchase offer. An automated confirmation email confirms receipt of your order but does not constitute acceptance of the contract.

Warranty

Statutory warranty rights apply.


SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and may be offered in limited quantities. Returns and exchanges are governed by our Return Policy.

We strive to display product colors and images accurately; however, we cannot guarantee that your device screen displays colors precisely.

We reserve the right to limit sales by person, region, or jurisdiction on a case-by-case basis. Product descriptions and prices may change at any time without notice.

We do not guarantee that products or services will meet your expectations or that service errors will be corrected.

All products are shipped directly to customers from our supplier in China. Customs duties, import taxes, and additional clearance fees are the responsibility of the customer.


SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. Purchase limits may apply per person, household, or order.

If we modify or cancel an order, we may attempt to notify you via the contact details provided at checkout.

You agree to provide accurate, complete, and current purchase and account information. You must promptly update your details, including email address and payment information.

For further details, please review our Return Policy.


SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools over which we have no control.

Such tools are provided “as is” and “as available” without warranties or endorsements. Your use of optional third-party tools is entirely at your own risk.


SECTION 8 – THIRD-PARTY LINKS

Our Service may include materials or links to third-party websites.

We are not responsible for examining or evaluating third-party content and assume no liability for third-party materials, products, or services.

Any complaints regarding third-party products must be directed to the relevant third party.


SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you submit comments, ideas, proposals, or other materials (“Comments”), you agree that we may use, edit, publish, distribute, or translate them without restriction.

We are not obligated to:

  1. Maintain comments in confidence;

  2. Provide compensation;

  3. Respond to comments.

You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or malicious material.

You are solely responsible for the accuracy of your submissions.

Additional customs duties and import charges are not included in the purchase price and remain the customer’s responsibility.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.


SECTION 11 – ERRORS AND OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct errors and cancel orders if any information is inaccurate, even after submission.

We are not obligated to update information unless required by law.


SECTION 12 – PROHIBITED USES

You are prohibited from using the website or its content:

  • For unlawful purposes

  • To violate regulations or laws

  • To infringe intellectual property rights

  • To harass, abuse, discriminate, or defame

  • To submit false information

  • To upload malicious code

  • To collect personal data of others

  • For spam, phishing, scraping, or immoral purposes

  • To interfere with security features

Violation may result in termination of access.


SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free service.

All services and products are provided “as is” and “as available,” without warranties of any kind, express or implied.

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service, to the maximum extent permitted by law.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless sophies’s atelier, including its affiliates, employees, partners, and service providers, from any claim arising from your breach of these Terms or violation of applicable laws or third-party rights.


SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us.

We may terminate or suspend access without notice if you violate these Terms. Obligations incurred prior to termination remain enforceable.


SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies posted on our website, constitute the entire agreement between you and sophies’s atelier and supersede any prior agreements.

Failure to enforce any provision does not constitute a waiver.


SECTION 18 – GOVERNING LAW

These Terms and any related agreements shall be governed by and interpreted in accordance with the laws of the Netherlands.


SECTION 19 – REFUSED OR UNCLAIMED PACKAGES

If a package is refused upon delivery or not collected from a designated pickup location, it will be returned to our warehouse.

A $25 fee will be deducted from your refund to cover shipping and processing expenses.


SECTION 20 – CHANGES TO THESE TERMS

You may review the most current version of these Terms at any time on this page.

We reserve the right to update or modify these Terms at our discretion. Continued use of the website following changes constitutes acceptance of those changes.


SECTION 21 – CONTACT INFORMATION

Questions regarding these Terms of Use should be directed to:

info@Sophiesatelier.com


These Terms of Use apply to all services and activities of Sophies’s atelier.